Discovery and inventory
Collect supported hardware and software information through the available discovery methods and reconcile it with existing records.

Connect the asset register with discovery, licences and lifecycle decisions.
AssetExplorer is IT asset-management software for hardware, software entitlements, purchases, contracts and configuration information. It helps asset and infrastructure teams replace disconnected records with a maintained ITAM process.
For organisations that need to know what they own, where it is used, who is accountable and when a contract or replacement decision is due. It is especially relevant when a spreadsheet or device inventory cannot support software-licence reconciliation.
The proposed edition and supported environment determine the available scope.
Collect supported hardware and software information through the available discovery methods and reconcile it with existing records.
Bring licence records together with installation and usage information; the accuracy of reconciliation depends on the entitlement data supplied.
Follow assets through acquisition, assignment, return and retirement with ownership for each state.
Keep vendor, purchase, warranty and renewal information close to the assets it concerns.
Represent configuration items and service dependencies where required, with a defined owner for maintaining those relationships.
Build useful views of asset status, software information and upcoming decisions rather than another unmanaged inventory export.
Cloud and on-premises AssetExplorer offerings are available. Choose based on discovery reach, data location, administration and integration requirements. Pricing is by managed IT assets; identify the billable asset scope instead of treating every record, consumable or software entry as a separate managed computer.
Map discovery agents or credentials, user data, imports and supported APIs or webhooks for the selected offering. If ServiceDesk Plus is also under consideration, decide which system should own the asset record before introducing a second ITAM database.
AssetExplorer is priced by managed IT asset count, with separate cloud and on-premises schedules. Remote-control services can be additional items. Reconcile the asset types you intend to manage before choosing a band; a total containing consumables and software records is not automatically the billable IT asset count.
For a quotation: a sample asset inventory, estimated managed IT assets, cloud or on-premises preference, discovery needs and any remote-control requirement. Explain whether service-desk integration is part of the project.
Scope a AssetExplorer quotation ↗It includes configuration-management capabilities, but a CMDB is only part of the asset-management requirement. Agree which relationships support an actual service decision and who keeps them accurate.
No. Reconciliation also depends on the correct contracts, entitlements, installation evidence and interpretation of the relevant licence terms. Use the software to support the process and investigate exceptions.
An estimated managed IT asset count and sample asset types, hosting preference, discovery scope and any remote-control or integration requirement. Describe what you want to improve in the existing register.
We help turn an asset-data problem into a focused AssetExplorer evaluation: discovery, entitlement reconciliation or lifecycle control. We then clarify the managed-asset count and deployment scope for your quotation, without assuming a separate asset platform is necessary.
Our approach ↗Trusted to advise.
Committed to deliver.
Tell us about your existing tools, the work you want to improve and your timescale. We’ll help define a focused demonstration or a properly scoped UK quotation.